has been established since 1923 as the first government-run public hospital in Hubei province. In 1992, the hospital was ranked in the top first-class hospital in China by Ministry of Health of the People's Republic of China and was designated as one of the key window-hospital under construction by Hubei province government.

Address: International Affairs Office Wuhan University Renmin Hospital,Hubei General Hospital No. 99 ZhangZhiDong Street Wuchang District, Wuhan, Hubei,P. R. China

Postcode: 430060

Tel: +86-27-8807-8203      E-mail: whdxrmyy@126.com

Fax: +86-27-8807-2292      Office Hours: 8:00-17:00(GMT+8)

1.Warm Reminder
Dear Patients and Families：
Thank you for your trust of Renmin Hospital of Wuhan University(RHWU). In order to make your visit to the Emergency Department more convenient, we kindly remind you to read the following contents carefully：

2.Guide for Emergency Patients

1.How to find a doctor:
We have department that cares patients from oversea. You can find a doctor by calling us or coming to our hospital.

2.How to get the medical service from us is showed as follow:
    Outpatient


    Inpatient

1. We recommend that you familiarize yourself with the type of coverage provided by your health insurance and that you know whether you've met all necessary terms. If the insurance company has cooperation with our hospital, please mail a guarantee document to 595698299@qq.com. No deposit will be needed for the patient with the guarantee from an insurance company. On the day of your arrival, you may be required to pay a deductible or co-payment and no deposit will be required with the guarantee.

Patients with the following commercial health insurance can be covered by the health insurance service of our hospital:
-- GLOBAL BENEFITS GROUP, INC.
-- MSH CHINA.
-- MEDILINK-GLOBAL UK LIMITED.
-- PING AN INSURANCE (GROUP) COMPANY OF CHINA , LTD.
-- BUMA HEALTHCARE.

2. If you have no medical insurance or your insurance company has no cooperation with us, an admission deposit (￥10,000) may be required. The pre-admission coordinator will discuss the deposit with you. The patient can pay the bill by credit card or cash. Invoice and detail of the cost will be sent to you after discharged from the hospital.

1. Your Rights
You have the right to receive considerate, respectful and compassionate care regardless of your age, gender, race, national origin, religion, sexual orientation or disabilities.
You have the right to receive care in a safe environment free from all forms of abuse, neglect or harassment.
You have the right to be called by your proper name and to be told the names of the doctors, nurses and other health care team members involved in your care.
You have the right to be told by your doctor about your diagnosis and possible prognosis, the benefits and risks of treatment, and expected outcome of treatment, including unanticipated outcomes.
You have the right to access protective and advocacy services in cases of abuse or neglect.
You have the right to receive detailed information about your hospital and physician charges.
You have the right to voice your concerns about the care you receive. If you have a problem or complaint, you may talk with your doctor, nurse manager or a department manager.

2. Your Responsibilities
You are expected to provide complete and accurate information, including your full name, address, home telephone number, date of birth, passport information, when it is required.
You are expected to provide complete and accurate information about your health and medical history, including present condition, past illnesses, hospital stays, medicines, vitamins, herbal products, and any other matters that pertain to your health, including perceived safety risks.
You are expected to ask questions when you do not understand information or instructions. If you believe you can’t follow through with your treatment plan, you are responsible for telling your doctor. You are responsible for outcomes if you do not follow the care, treatment and services plan.
Please leave valuables at home or hotel and only bring necessary items for your hospital stay.
You are expected to treat all hospital staff, other patients and visitors with courtesy and respect; abide by all hospital rules and safety regulations; and be mindful of noise levels, privacy and number of visitors.
You are expected to pay your bills in a timely manner.
You are expected to keep appointments, be on time for appointments, or to call your health care provider if you cannot keep your appointments.